Privacy Policy

Our Commitment to Your Privacy

Last updated: February 20, 2025

Privacy & Security Policy
At Syndr AI ("Syndr," "we," or "us"), we provide AI tools to help you grow your business. We prioritize transparency regarding data collection and usage.

By accessing and using our browser extension (https://www.syndr.ai), you agree to adhere to this Privacy Policy and the Terms of Service available at https://www.syndr.ai/terms-of-service. If you do not agree to these terms, you must refrain from using our services.

Data Collection

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Website URL
  • Payment details (processed through Stripe; we do not store credit card data)

We gather data related to website visits to analyze usage trends and personalize services. However, we do not collect or store private social media content.

Third-party integrations clearly outline their data handling practices. We encourage you to review their privacy policies when sharing data.

Data Storage and Usage

  • We do not store, access, view, or transfer your social media data.
  • Certain social media post data, as permitted by respective platforms, may be temporarily cached within your browser for functionality purposes. This data is automatically deleted after 30 days to comply with platform policies.
  • Keywords you manually add within Syndrare stored exclusively to enhance your experience.
  • Aggregated website analytics may be shared with service providers for service improvements.

Payment Security

  • We do not retain credit card details on our servers. All transactions are securely processed through Stripe (https://stripe.com), which complies with PCI Data Security Standards.
  • The security of your financial transactions is ensured by Stripe's industry-standard security protocols.

Third-Party Data Processors

We carefully select vendors that comply with GDPR regulations and maintain GDPR-compliant data processing agreements. Below is a list of our key data processors:

MongoDB

  • Purpose: Database storage for account-related information
  • Personal Data Processed: Email address associated with accounts
  • Processing Location: US-based servers
  • Cookie Storage: No

Stripe

  • Purpose: Payment and credit card processing
  • Personal Data Processed: Email, password, and credit card details
  • Processing Location: Global distribution
  • Cookie Storage: Yes (refer to Stripe's website for details on data handling)

We adhere to GDPR Data Protection guidelines. To learn more about GDPR compliance and your rights, visit: https://gdpr.eu/data-privacy/.

Information Disclosure

We process and store limited personal information, including your name, email, phone number, and website URL.

When We May Share Personal Data

We may disclose your personally identifiable information under the following circumstances:

  1. Service Providers & Business Operations – To support application development, hosting, maintenance, analytics, customer service, email delivery, and other operational needs.
  2. User Identification – To display your identity when interacting with others through our platform.
  3. Authorized Sharing – When you explicitly consent to sharing your data with third parties.
  4. Legal Requirements – To comply with applicable laws, enforce agreements, and protect our rights or property.
  5. Fraud Prevention – To safeguard against fraudulent transactions and security risks.

We do not sell, rent, or lease your personal data to third parties without your consent, except when required by law.

We may share non-personally identifiable data for analytical and research purposes, ensuring it cannot be used to identify any individual.

Security Measures

Network Security

  • We limit data transfers to only necessary communications, such as authentication and trend analysis.
  • All data exchanges occur through SSL encryption to protect sensitive information.
  • Payment transactions are securely processed through Stripe's PCI-compliant infrastructure.
  • We actively monitor and restrict access to our servers to ensure maximum security.

Account Security

  • Users are responsible for safeguarding their account credentials and activities performed under their accounts.
  • If you detect any unauthorized access, report it immediately to support@syndr.ai.

Disclaimer

Per the Electronic Communications Privacy Act (18 U.S.C. 2701-2711), we do not guarantee confidentiality or privacy of data transmitted via our platform or linked websites. We are not liable for unauthorized access to emails, registration data, confidential information, or any other transmitted content.

Policy Updates

  • Syndr AI will notify users of any updates to this Privacy Policy by modifying the "Last Updated" date above.
  • Continued use of our services after policy updates implies acceptance of the revised terms.

Contact Information

For questions, concerns, or reports of policy violations, please reach out to us at: support@syndr.ai.